Terms and Conditions
Effective Date: January 1, 2025
Welcome to co3.live. By using our SMS gateway services, you agree to these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our services.
1. Definitions
- “We,” “Us,” “Our”: Refers to co3.live, its owners, operators, and affiliates.
- “User” or “You”: Refers to the individual or entity accessing and using our services.
- “Services”: Refers to the SMS gateway services provided by co3.live, including SMS sending, delivery reports, and related support.
2. Eligibility
To use our services, you must:
- Be at least 18 years old or the age of majority in your jurisdiction.
- Have the authority to bind your organization (if applicable) to these terms.
- Provide accurate and complete information during signup.
3. User Responsibilities
By using our services, you agree to:
- Use the SMS gateway only for lawful purposes.
- Ensure your SMS content complies with applicable laws, including anti-spam laws and consumer protection regulations.
- Obtain prior consent from recipients before sending SMS messages.
- Refrain from sending prohibited content, such as spam, harmful, abusive, or illegal material.
By signing up, you (the client) provide opt-in consent to Commercial Communication Company for receiving SMS , Voice, Email, RCS,and Whatsapp messages for authentication, promotional and service related purposes.
4. Service Usage
Our services are provided "as-is" and "as-available." We do not guarantee 100% uptime or SMS delivery due to factors outside our control, such as network issues or third-party disruptions.
5. Payment Terms
- All payments must be made in advance unless otherwise agreed.
- Pricing for SMS credits or plans will be displayed on our website or communicated directly to you.
- Failure to pay on time may result in account suspension.
6. Refund Policy
Refunds will only be provided for significant service disruptions caused by us. Unused SMS credits or cancellations initiated by the user are non-refundable.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
8. Prohibited Activities
You may not use our services for:
- Sending unsolicited bulk messages ("Spam").
- Phishing, fraud, or impersonation of any entity.
- Promoting illegal activities or distributing malware.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid in the three months preceding the incident.
10. Termination
We reserve the right to terminate or suspend your account at any time for violating these Terms and Conditions. Upon termination, all outstanding fees must be settled immediately.
11. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Your Jurisdiction].